Contact Us – bisfits
We’d love to hear from you. Whether you have a question about a bag, need help with an order, or just want to say hello – reach out anytime during our customer service hours.

Email
Bisfits2026@outlook.com
We typically reply within 1 business day.

Phone
+1 585-783-7683 (text or call)

Business Address
Room 1002A, Building E, Tsinghua Science Park, Keji 2nd Road, High-tech Zone, Xi'an City, Shaanxi Province

Customer Service Hours
Monday – Friday: 10:00 AM – 6:00 PM (Eastern Time)
Saturday – Sunday: Closed

We’re a small independent team based in Rochester. Every message is read and answered by a real person – no bots, no automated nonsense.